Reference

Legal clarity for your mimpi78 account

mimpi78 Legal sets out how your account access, personal data, payment records and policy requests are handled in one place.

Account access rulesPrivacy handlingPolicy contact pathsIndonesia access wording
mimpi78 Legal clarity for your mimpi78 account
POLICY CONTACT

Get help with Legal questions

A clear contact route matters when a policy question affects your account. We keep support focused on identity, access and records, so you can explain the issue without sending sensitive details through an unsuitable channel. Tell us which account step or payment reference needs attention, and we can direct the request to the relevant check. Our support route is available every day from 09:00 to 23:00 Indonesia Western Time through live chat and the contact form.

Team online

Live chat

Use live chat from the mimpi78 account area between 09:00 and 23:00 Indonesia Western Time. We can clarify an access rule, explain a phone-verification request, or tell you which policy section applies before you continue.

Contact form

The contact form suits longer Legal requests, including a correction to account data or a question about retention. Include your account phone number and a short description, but never send a password, one-time code or full wallet credentials.

Payment record check

When your question concerns DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, attach only the relevant reference and date. We use those details to locate the record while keeping the request tied to your verified account.

DATA PRACTICES

See how we handle your policy

Policy handling is practical: we collect what is needed for account access, protect the account path, and keep a record of requests so follow-up is possible.

Account data

We use the account details you submit to identify your profile, process the phone-verification step and respond to account-related requests.

Cookies

Cookies may help keep your session connected while you move between account pages and the lobby.

Account security

Phone verification is part of our account-access check, and we may ask for matching details when a request changes account…

Payment records

A DANA, OVO, GoPay or QRIS reference, as well as a bank transfer or virtual account record, may be reviewed…

Retention requests

We retain account and policy-request records for the period needed to operate the account, address disputes and meet applicable requirements.

Policy changes

To request a correction, access clarification or change to personal data, contact us with your account phone number and the…

Answers before you open an account

These Legal answers address the questions we expect you to ask before creating an account with mimpi78. They cover access, personal data, cookies, payment records and the route for requesting a change. Eligibility depends on local law, and the account steps remain tied to phone verification so a policy response reaches the right person.

Legal covers account access, personal data, cookies, security checks, payment records, retention and policy requests. It also explains when we may ask for phone verification or matching account details. Access depends on local law, so read these conditions before opening an account or entering the lobby.

Access is available where local law permits and may depend on your location and eligibility. If you begin the account path, provide accurate details and complete the phone-verification step. Do not use another person’s number or details to try to pass an access check.

We use submitted account data to identify your profile, complete phone verification, respond to Legal requests and connect payment records to the correct account. When you ask about DANA, OVO, GoPay, QRIS or a bank transfer, we review only the details needed for that request.

Send the account phone number, the specific field or record you want corrected, and a short explanation through live chat or the contact form. Never include your password or one-time code. We may verify account ownership before changing personal data or discussing a retained record.

Records are kept for the period needed to operate the account, answer disputes and meet applicable requirements. The exact period can depend on the record type and local rules. Ask through the contact form which record concerns you and why it remains retained.

Yes. Cookies can keep your session connected and preserve basic page settings while you move through account pages. Ask us through live chat or the contact form for a policy explanation. Browser controls can block cookies, although some account functions may then behave differently.

Our support route receives Legal requests every day from 09:00 to 23:00 Indonesia Western Time through live chat and the contact form. Give us your account phone number and the requested action. We will verify the request and explain the next permitted step.